Knotstranded ("we," "us," "our") operates the AIRWATCH aviation intelligence platform and associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites or use our applications.
Plain language summary: We collect only what we need to run the service. We don't sell your data. We use Firebase to handle authentication. Some preferences are stored locally in your browser. You can request deletion of your account and data at any time.
Please read this policy carefully. If you disagree with any part of it, please discontinue use of the Service. Questions? Contact admin@knotstranded.com.
We collect information in the following categories:
| CATEGORY | EXAMPLES | SOURCE | REQUIRED? |
|---|---|---|---|
| Account Data | Email address, password (hashed), display name | You, at registration | Yes |
| Preference Data | User tier, watchlisted flights, alert rules | Browser local storage | No |
| Usage Data | Pages visited, features used, session duration | Automatically collected | No |
| Technical Data | IP address, browser type, device type, OS | Automatically collected | No |
| Communications | Emails you send to admin@knotstranded.com | You | No |
We do not collect payment card information directly — all billing is handled by third-party payment processors, which have their own privacy policies. We do not collect your precise location, biometrics, or sensitive personal categories of data.
We use the information collected for the following purposes:
We do not use your data for targeted advertising or sell it to data brokers or marketing companies.
Account authentication and user records are managed via Google Firebase, which applies industry-standard security including encryption at rest and in transit (TLS). For details on Firebase's security practices, refer to Google's security documentation.
Preference data such as your watchlist, alert rules, and user tier are stored in your browser's localStorage — this data resides only on your device and is not transmitted to our servers unless explicitly required for a feature.
While we implement appropriate technical and organizational measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We use the following third-party providers, each with their own privacy policies:
We are not responsible for the privacy practices of these third parties and encourage you to review their policies independently.
We use browser technologies to store preferences and maintain your session:
We do not use fingerprinting, cross-site tracking, or third-party advertising cookies.
We retain user account data for as long as your account is active or as needed to provide the Service. Specifically:
When you request account deletion, we will remove your identifiable personal data within 30 days, except where we are required to retain it by law.
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
To exercise any of these rights, contact us at admin@knotstranded.com with your request. We will respond within 30 days. We may need to verify your identity before processing requests.
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at admin@knotstranded.com and we will take steps to delete that information promptly.
Users between 13 and 18 should use the Service only with the involvement of a parent or guardian.
We may update this Privacy Policy periodically. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-app notice.
Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
For privacy-related requests, concerns, or questions about this policy, contact our team directly:
If you are located in the European Economic Area (EEA) and believe we have not addressed your concern satisfactorily, you have the right to lodge a complaint with your local data protection authority.