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LEGAL DOCUMENT

Terms of Service

Last updated: March 2, 2026  ·  Effective: March 2, 2026  ·  Document version 1.0
TABLE OF CONTENTS
  1. Acceptance of Terms
  2. Description of Service
  3. User Accounts & Registration
  4. Subscription Tiers & Billing
  5. Acceptable Use
  6. Intellectual Property
  7. Data & Privacy
  8. Disclaimers & Limitation of Liability
  9. Termination
  10. Governing Law
  11. Contact Information

1. Acceptance of Terms

By accessing or using any service, platform, or product operated by Knotstranded ("Company," "we," "us," or "our"), including AIRWATCH and any related sub-domains or applications, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not access or use our services.

These Terms apply to all visitors, users, and others who access or use the Service. We may update these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

2. Description of Service

Knotstranded provides software integration services and operates proprietary digital products, including AIRWATCH — a real-time aviation intelligence and flight monitoring platform. The Service includes:

  • Simulated and real-time aviation data visualization tools
  • Flight intelligence analytics, including route history, fuel estimations, and aircraft registry cross-reference
  • Tier-based premium features (Scout, Navigator, Commander)
  • Live ATC audio integration (Commander tier only, subject to third-party availability)
  • Data export capabilities (Navigator and Commander tiers)
  • Custom alert systems and flight watchlists

Note: AIRWATCH uses simulated flight data for demonstration and intelligence purposes. Flight positions, delays, and metrics are computationally generated and do not represent certified, real-time ATC data. The platform is not to be used for navigation or safety-critical decision-making.

3. User Accounts & Registration

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept responsibility for all activity under your account
  • Notify us immediately of any unauthorized use of your account at admin@knotstranded.com

We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in behavior that harasses other users or compromises the integrity of the Service.

4. Subscription Tiers & Billing

AIRWATCH offers three access tiers: Scout (free), Navigator, and Commander. Paid tiers provide access to premium features as described on the tier selection page.

  • Subscriptions are billed in advance on a recurring basis (monthly or annual, as selected)
  • Refunds are not provided for partial subscription periods unless required by applicable law
  • We reserve the right to modify pricing with 30 days prior notice to existing subscribers
  • Failure to pay may result in downgrade to the Scout tier or account suspension
  • Tier features may be updated or modified; material reductions will be communicated in advance

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable local, national, or international law or regulation
  • Transmit any unsolicited commercial communications (spam)
  • Attempt to gain unauthorized access to any portion of the Service or its related systems
  • Reverse-engineer, decompile, or extract source code from the platform
  • Reproduce, redistribute, or resell any data or content from the Service without express written permission
  • Use automated tools or bots to scrape, crawl, or extract data from the platform at scale
  • Interfere with or disrupt the integrity or performance of the Service

We reserve the right to investigate and take appropriate action against any user who, in our sole discretion, violates this provision.

6. Intellectual Property

The Service and all of its original content, features, design, and functionality are and will remain the exclusive property of Knotstranded and its licensors. Our trademarks, logos, and trade dress may not be used in connection with any product or service without the prior written consent of Knotstranded.

Users retain ownership of data they input into the platform (such as custom watchlists and alert rules) but grant Knotstranded a limited, royalty-free license to process that data for the purpose of delivering the Service.

7. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in that policy.

We use Firebase Authentication for account management and may store preference data (such as tier and watchlist) in browser local storage. We do not sell your personal data to third parties.

8. Disclaimers & Limitation of Liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Knotstranded does not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Any data provided (flight positions, weather advisories, etc.) is accurate, complete, or current
  • The Service will meet your specific requirements

To the fullest extent permitted by law, Knotstranded shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising under these Terms shall not exceed the total amount paid by you to Knotstranded in the 12 months preceding the claim.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so by contacting us at admin@knotstranded.com. Provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in the United States.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Company: Knotstranded
  • Email: admin@knotstranded.com
  • Product: AIRWATCH Aviation Intelligence Platform

We will make every reasonable effort to respond to legal inquiries within 5 business days.

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